QUALITY MANAGEMENT SYSTEMS – PROJECT MANAGEMENT
WORK WITH PEOPLE and APPLY METHODS!
STANDARD SERIES DIN EN ISO 9000ff – only as much as necessary!
IATF 16949 / VDA 6.x – where it is indispensable!
Perfection is achieved,
not when there is nothing more to add,
but when there is nothing left to take away.
Antoine de Saint-Exupéry
Change your way of thinking to achieve more quality!
Product creation from YOUR vision to safe mass production!
Plan – Identify: Recognize opportunities and plan changes
- Vision -> Strategy -> QS Policy -> QS Goals
- Stakeholder analysis: Consider the internal and external parties involved
- Risks and Opportunities:
Risk analyses minimize risks and allow opportunities to arise -> Benchmarking!
Do – Perform: Record the current status
- Plan resources and competencies – Create awareness – Establish communication
- Designing ideas and innovations as well as producing them under controllable series processes -> Securing product lifecycle
- Customer and supplier management
Check – Monitor: Carry out target-performance comparison
- Monitoring – Measurement – Analysis – Evaluation
- Audits
- Management assessment KPI
Act – Improve: Set standards
- CIP – Continuous Improvement Process
- KAIZEN
- Complaint management
WHEN TO USE THE PDCA CYCLE:
- Starting a new improvement project
- Developing a new or improved design of a process, product, or service
- Defining a repetitive work process
- Planning data collection and analysis in order to verify as well as prioritizing problems or root causes
- Implementing changes
- Working toward continuous improvement